The cost of packing the order, padded mailers, labels, gas to PO, and postage exceed the shipping charges listed below. There are few categories like grains, corn, peas and beans for instance, where you may be charged an extra .15 for shipping per package. This is a fair way to bill only those that are purchasing items that cost a bit more to ship and keeping the basic shipping cost down for all.
We are in the process of implementing USPS "realtime shippign" which will tell you exactly how much your package will cost and gives you the option to either ship via Priority or First Class.
Prices are subject to change as the USPS frequently changes shipping amounts and charges.
*We offer shipping insurance. Once a package leaves our warehouse we do not have any control over it. Over 95% of the calls we get about lost packages were delivered to the neighbor for safe keeping by the postman. Please check with your neighbor before calling. We will do our best to track lost packages and remedy the situation. However, we will not be responsible for replacement if your package was not insured. If your package is lost and insured it will be replaced immediately.
*A few large books may ship separately with a $2.50 media mail charge.
*Large packages of seed such as 2oz packs are charged .15 per package.
* Bulk seed and wholesale vegetable seed orders will be charged based on actual weight.
*International orders: We do not issue phytosanitary certificates which are some times needed to ship for foreign countries. It cost us a great deal to have a certificate issued because the Agricultural Inspector (for a fee) must come out to inspect the shipment and the process involved is not cost effective for us. If you buy seed from us, have it shipped to a foreign country and it is rejected it will be at your own expense. We will not be responsible for rejected orders and you will not receive a refund. All foreign orders are shipped at you own risk. (Many times the shipment is destroyed or kept in unsuitable conditions for seeds so even if it is returned to us it can not be resold.)
Returns: Once seeds leave our warehouse, we do not have any control of the conditions those seeds are stored or shipped under. We strive to store our seeds in optimal condions in order to ensure the highest quality of product for you, our customer. Because we cannot gaurantee the quality of seeds that are returned to us, we cannot resell any seeds that leave our warehouse. Because of this, we do not accept returns of seeds. This is to protect you and make sure that you have the highest quality product.
I kept coming back to your website. I am so impressed not only with the wonderful information on your site, but your whole attitude about sustainability. (Especially when you included how you treat staff is part of it!) Everything you talk...Mary
Congratulations on your recent organic certification! ! ! A feat well done. I do have a few photos from veggies I grew from your seeds I'll get to you. My digital camera link to computer made its way to my daughters house by accident. Once it's...Tina
I've heard good things about your company! THANK YOU!Cathy
I know you are aware of the good will such actions create. You are a jewel and I appreciate you! Actually we have seven acres, about half of which will be under cultivation this summer. Trying to teach folks to eat locally, grow their own crops...Lou
Let me thank you and your team for this great customer service. I use to buy a lot, is my first time with your company and I believe you have a new loyal customer.Sara
Just wanted to say thank you for the free tomtato seeds! It was very kind and generous. I like many people these days am struggling, hoping that a backyard veggie garden will help out this year. Your free seeds are a very welcome gift. Just wanted...Deanna
Also, thanks for the pink jumbo squash seeds; my wife is looking forward to those the most, along with a few Jerusalem melon plants that I am growing. Thanks for your website; I wish I had found it earlier. I've pretty much given up growing...Frank
Thanks. The marigold seeds i brought from you last year did very well and there is another fact I wanted to share with you, which is that the Kamut wheat did very well in my poorish soil that i did not fertilize for it!Rose
The seeds arrived in Damascus Maryland this morning! Thanks so much for your prompt service and for helping my friend from Dakar Senegal receive them in time to return home on Friday. I am so happy to know of your company!John
I absolutely love your company and the work you do. I recently ordered my seeds and am waiting impatiently for Spring to arrive.Lara