Welcome to the Sustainable Seed Support center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.

If you are in need of URGENT help, please call us at 877-620-SEED and a representative will be able to assist you during business hours. Please note that out time is VERY limited being busy fulfilling orders and we don't have time to answer every question via phone.

We encourage you to visit our FAQ located here before submitting a help request as many answers to frequently asked questions are there.

For non-urgent questions and requests, please submit a help ticket - they are answered in 1-6 hours.

Please note that this system does not allow for attachments.

Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Ticket Status

We provide archives and history of all your support requests complete with responses.

Our Mailing Address Is:

Sustainable Seed Company
355 E. 20th St.
Chico, CA 95928