Please be sure you have added everything you need to this order BEFORE hitting the submit button. We cannot add to an order once it has been submitted.
If you place two orders on the same day we can sometimes combine shipping for you, but cannot guarantee this. If we are able to combine the orders we can refund the shipping cost of one of the orders. If we cannot find and combine the orders you will not be refunded as we have already paid for postage.
We offer shipping insurance. Once a package leaves our warehouse we do not have any control over it. You agree that all seed packages and products are sold FOB Origin. We list under shipping options either FedEx or USPS, which you choose and pay for.
Over 95% of the calls we get about lost packages were delivered to the neighbor for safe keeping by the postman. Please check with your neighbor before calling. However, with the recent closing of several post office substations and decrease in service, we are experiencing more problems when shipping with the USPS. We will do our best to track lost packages and remedy the situation. However, we will not be responsible for replacement IF your package was NOT insured. If your package is lost and insured it will be replaced immediately.
International orders: We do not issue phytosanitary certificates which are some times needed to ship for foreign countries. It cost us a great deal to have a certificate issued because the Agricultural Inspector (for a fee) must come out to inspect the shipment and the process involved is not cost effective for us. If you buy seed from us, have it shipped to a foreign country and it is rejected it will be at your own expense. We will not be responsible for rejected or "lost" orders. You will not receive a refund or ANY form on compensation. All foreign orders are shipped at you own risk. We are very sorry, but we do not have any control over foreign governments seed quarantine practices. Many times the shipment is destroyed or kept in unsuitable conditions for seeds so even if it is returned to us it can not be resold. We cannot accept this loss.
Please read our limited liability The liability of Sustainable Seed Company for any loss or damage arising out of the purchase or use of its seeds or other products, including loss or damage resulting from negligence or strict liability in tort, shall be limited to replacement of the item, or the refund of the purchase price. As customary in the seed trade, in no case shall Sustainable Seed Co. be liable for more than the purchase price of the seed. Sustainable Seed Co has based the prices of its seed on this limited warranty and liability. As a condition to any liability on our part, we must receive notice of any claim for defective seeds by registered mail within 30 days after the defect becomes apparent. We reserve the right to request the return of merchandise before making adjustments. By ordering and accepting such seeds, the purchaser acknowledges this limited warranty and that they constitute the entire agreement between the parties regarding any warranty or liability.
Notice Arbitration/Conciliation/Mediation Required by Several States
Under the seed laws of several states, arbitration, mediation or conciliation is required as a prerequisite to maintaining a legal action based upon the failure of seed to which this notice is attached to produce as represented. The consumer shall file a complaint (sworn for AR, FL, IN, MS, SC, TX, WA; signed only CA, ID, ND, SD) along with the required fee (where applicable) with the Commissioner/Director/Secretary of Agriculture, Seed Commissioner, or Chief Agricultural Officer within such time as to permit inspection of the crops, plants or trees by the designated agency and the seedsman from whom the seed was purchased. A copy of the complaint shall be sent to the seller by certified or registered mail or as otherwise provided by state statue.
In order to maintain the high quality of our seed, we only sell direct to customers. We do not sell through any other outlet or agent - resale of our seeds is not authorized and constitutes trademark infringement through implication of endorsement. If you have purchased seed packets bearing our name and they were not obtained directly from us, no warranty is extended and we would suggest that you return the product to the vendor for a refund.
Watermelon Fruit Blotch Disease: Due to the possibility of watermelon fruit blotch disease, Buyer must understand Sustainable Seed Co. is not liable for any damages due to watermelon fruit blotch disease. In no event shall Sustainable Seed Co. be liable for consequential damages. By making this purchase you are agreeing to all of the above conditions.
Genetically Modified Seeds: To our knowledge, none of our products have been developed through the mechanical transfer of genetic material between genera, families or kingdoms.
Website: Your use of this website is at your sole risk. Under no circumstances, shall Sustainable Seed Co., its affiliates or any of their respective directors, officers, employees, or agents, be liable for any direct or indirect losses or damages arising out of or in connections with your access of, use of or inability to use this website or your reliance on any information provided on this website. Without limiting the foregoing, Sustainable Seed Co., shall not liable in any way for possible errors or omissions in the contents of this site; this applies in particular to any references to products and services supplied by Sustainable Seed Co., Inc. This is a comprehensive limitation of liability that applies to all losses and damages of any kind whatsoever, whether direct or indirect, general, special, incidental, consequential, exemplary or otherwise, including without limitation, loss of data, revenue or profits. This limitation of liability applies whether the alleged liability is based on contract, negligence, tort, strict liability or any other basis and even if an authorized representative of Sustainable Seed Co., Inc. or its affiliates has been advised of or should have known of the possibility of such damages.Your use of this website constitutes your agreement to follow and be bound by the terms and conditions every time you use this website.
Hyperlinks: This site contains hyperlinks to web sites that are not operated by Sustainable Seed Co. These hyperlinks are provided for you reference and education only, and do not imply any endorsement of the material on these third-party websites or any association with their operators. Sustainable Seed Co. does not control these websites and is not responsible for their contents. You access and use these websites solely at your own risk.
Safety Seed Cans: If you live in a high humidity climate or will be storing this in a root seller, you should choose the plastic bucket option. Steel cans may rust. That is a fact of nature and we cannot guarantee steel cans against rust. We have no control over the environment you place your can in. Please choose the plastic option if you cannot keep your can in a very dry place.
Historic Medicinal Use: None of the statements on this site are a recommendation as to how to treat any particular disease or health related condition, nor have they been evaluated by the Food and Drug Administration. Information and advice is based on our own research and experiences. Please consult your physician or other qualified health professional before ingesting plant material of any kind.
All information and material contained within www.sustainableseedco.com site is strictly for informational and educational purposes only. We make no express or implied warranties, representations or endorsements whatsoever (including without limitation warranties of title, merchantability or fitness for a particular purpose) with respect to any products or services that may be referenced, described, or to which our web site may provide a hyperlink to from time to time.
You expressly understand and agree that sustainableseedco.com shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including intangible losses, resulting from: (i) the use or the inability to use our web site, our services, or any services or products of any third party; or (ii) statements or conduct of any third party.
Photo Usage: All photos appearing on this site are the property of Sustainable Seed Co. Inc. They are protected by the U.S.. copyright laws, and are not to be downloaded or reproduced in a ANY way without the written permission of Sustainable Seed Co. Inc..
Organic vs. Conventional. Please ensure that you are choosing the type of seed that you want. We are certified organic and highly support organic farming practices. For your convenience we offer organic as well as conventional seeds. All organic seed varieties state they are organic on the product page and are organized under the organic categories. We cannot be responsible if you choose the conventional type of seed if you intended to purchase organic.
Returns: Once seeds leave our warehouse, we do not have any control of the conditions those seeds are stored or shipped under. We strive to store our seeds in optimal condions in order to ensure the highest quality of product for you, our customer. Because we cannot gaurantee the quality of seeds that are returned to us, we cannot resell any seeds that leave our warehouse. Because of this, we do not accept returns of seeds. This is to protect you and make sure that you have the highest quality product.
thank you so much! Pleasure to support you, happy to do so, hope to in the future as well. It was great to read all that info on each seed, and tips on planting, collecting seed, etc. Made it easier to make my seed choices.Kerstin
I really like your emailed newsletters. I'm a blind gardener and very into organic and sustainable gardening. Keep up the great work.Gilbert
The seeds arrived in Damascus Maryland this morning! Thanks so much for your prompt service and for helping my friend from Dakar Senegal receive them in time to return home on Friday. I am so happy to know of your company!John
I absolutely love your company and the work you do. I recently ordered my seeds and am waiting impatiently for Spring to arrive.Lara
Thanks for your prompt reply. Sue was very helpful and got me through the problem. Excellent job!Jerry
My last order was fantastic! So happy to do business with you again!Julia
I just recently ordered seeds from you for our school garden in Oakland. The reached us so fast and we are very happy. The kids were especially happy about the free watermelon seeds. Thank you so much. When we need more seeds, we will definately...Ms. Sally
Thanks a million! What a quick response too, really do appreciate it. WeJenny
Thank you so much for sending my order so quickly. I want to thank you for the extra package of eggplant seeds That was very pleasant and unexpected.Kaye
Thanks for the speedy delivery. The wheat has been planted and the majority has taken hold... already 4" high and its only been planted for 9 days :) I can't wait to plant the other stuff next spring. I told others about your companySam